Terms and Conditions
Acceptance of the Terms
By accessing or using our platform, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our platform.
To use our platform, you must be at least 19 years old and a resident of Ontario, Canada. You also must provide true and accurate information when registering for an account.
You must be at least 19 years old to register for an account or play on our platform. We will verify your age through identity verification processes.
Our platform is only available to residents of Ontario, Canada. You may not use our platform if you are located outside of Ontario or have any restrictions that prevent you from accessing the service as determined by us in accordance with applicable laws and regulations.
To register for an account on our platform, you will need to provide accurate personal information, including your name, date of birth, address, and contact details. You may only create one account per user. We reserve the right to reject any registration request that we deem suspicious or in breach of these Terms.
We are required by law to verify the identity of our users before they can use certain services on our platform. This will involve checking your name, date of birth, address, and other personal details against official records and government databases. We may also require you to provide documentation or evidence in support of this information.
You must ensure that the account information you provide is accurate and up-to-date at all times. You are responsible for keeping your contact details safe and secure, including any login credentials.
You are entirely responsible for maintaining the security and integrity of your account. This includes protecting your login credentials from unauthorized access or use by others. We will not be liable in any way for losses that you suffer as a result of failure to maintain adequate security measures on your part.
Your login credentials are unique identifiers of you, the user, and grant you access to our platform services. You must keep them safe from unauthorized use by others and should never share or reveal them with anyone. You agree that we may verify such details in accordance with our identity verification requirements.
You will not engage in any behavior that is restricted by these Terms, including but not limited to attempting to deceive or manipulate the outcome of a game; tampering with gaming software; using unauthorized aids or assistance; providing information or services related to hacking or exploitation for use against our platform.
We reserve the right at all times without prior notice or warning to close, freeze or restrict access to any account(s) we reasonably believe are associated with you if your actions compromise security on our system. You will not open multiple accounts under different names or user IDs; use third parties or agents to play for you.
We offer bonuses to users who meet certain criteria (such as depositing funds, participating in tournaments) but reserve the right at any time without notice or warning: change or withdraw terms of these promotions including conditions upon which we pay out bonus amounts. Bonuses are non-transferable; cannot be redeemed for cash value until such a point you have successfully fulfilled all applicable playthrough requirements.
Our services may only be used by users who wish to gamble in accordance with Canadian laws regarding online gaming. All transactions using our platform, including wagers made on games or bets placed through sportsbook section must comply with such regulations as currently interpreted.
To prevent the exploitation of bonuses offered under these terms we reserve right at any time without prior notice limit your bonus earnings from bonus money to an amount representing twenty (20) percent maximum possible theoretical return, in all gaming scenarios unless otherwise agreed by you separately on another document which has not yet been presented here.
Any withdrawals requested will first be verified through our system. This may include checking that the details of the withdrawal match those on your account, as well as conducting other checks to prevent money laundering or fraud.
We reserve the right at all times without prior notice or warning: reject or delay payment of any winnings; cancel transactions if we suspect manipulation attempt, irregular activity etc., conduct such procedures for detection where further inquiry by local law enforcement might be considered upon completion.
Our platform is designed to promote and support responsible gaming practices. As part of this effort, we will provide links to external resources that can help users with addiction or problem gambling issues.
You have the option to self-exclude from our services for a minimum period of six (6) months and up to any number of years you choose when completing account restriction request form. We will verify your contact information through identity verification processes before implementing exclusion or restrictions on access to platform.
We use third-party testing agencies such as eCOGRA for auditing our games, confirming the randomness in their operation using independently verified Random Number Generator software (RNG). These results guarantee all player outcomes within any given game title will truly be random & entirely unpredictable until actual gameplay takes place.
We cannot always prevent unexpected technical failures or other interruptions. If such an event occurs, we may cancel the interrupted session and void any wagers made during that period, with your full consent at all times for handling of this kind being fully respected in line with agreed up policies & laws.
If you breach these Terms, including but not limited to failure to comply with age verification requirements; failing to follow our house rules without reasonable grounds as set forth below; if we suspect identity impersonation attempts upon verifying user profiles upon successful login times throughout one day after logging on three consecutive sessions in 60 minutes timeframe., We may suspend or close your account immediately. This includes closure due to lack of response from customer service department when multiple messages sent over two week period without clear response about status/possibility resolving issue before making final decision.
Our platform is owned by Lottario, all rights reserved worldwide in the relevant jurisdiction(s) under which our platform has been registered & operates fully at all times maintaining full compliance as may be required. All materials including text images contained here are also owned exclusively under copyright law covering digital works unless specifically allowed otherwise. Any usage or reproduction without prior written consent from management is prohibited.
In no event shall we, our officers, directors, employees, agents, contractors and assigns be liable for any loss or damage whatsoever arising directly or indirectly through the use or inability to access this web site as per these terms including but not limited to:
We reserve the right at our discretion to modify these terms, including without limitation any changes related to new legislation or regulatory requirements which necessitate adjustments & compliance.
In case you need help with your account or have questions regarding this document please get in touch using support email listed on main webpage.
